Shipping Policy

Shipping Policy

At Arielee, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your order.

General Shipping Information

We currently ship throughout the United Kingdom.

Shipping options, costs and delivery times may vary depending on your location and the size or weight of your order.

Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.

During peak seasons or promotional events, processing times may be slightly longer. If this happens, we will keep you informed.

Shipping Rates

Free Shipping – We offer free shipping on all orders, with no minimum purchase required.

Delivery Times

Here's what to expect once your order is processed:

Processing Time: 2–3 business days (Monday to Friday) Transit Time: 4–9 business days (Monday to Friday) Total Delivery Time: 6–12 business days

Order Cutoff Time: 6:00 PM (GMT) Time Zone: Greenwich Mean Time (GMT)

Delivery times may vary slightly depending on the destination and carrier conditions.

Shipping Restrictions

We currently do not ship to PO Box addresses or certain restricted locations.

Failed Delivery or Returned Packages

If a delivery fails due to incorrect address information or repeated unsuccessful delivery attempts, the package may be returned to us.

If this happens, we will contact you to arrange a new shipment. Additional shipping costs may apply.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us as soon as possible at support@arie-lee.com

We will work with the shipping carrier to investigate the issue and resolve the situation.

Shipping Policy Updates

We may update this shipping policy from time to time to reflect changes in our operations or to comply with advertising platform requirements.

The latest version will always be available on this page.

Last updated: April 30, 2026

Contact Information

Store name: Arielee
Company name: Dutch E-comm
Company number: 96941294
Warehouse Address: 16 St Philip St, London SW8 3SL, United Kingdom
Company Address: Van Echtenskanaal NZ 162, 7891 AJ Klazienaveen, Netherlands

Email: support@arie-lee.com
Phone number: +44 7453 403668
We aim to respond to your inquiries within 24 hours.

Customer Service Hours
Monday to Friday: 9am – 5pm (GMT)
Saturday and Sunday: 11am – 4pm (GMT)

Contact Page: arie-lee.com/pages/contact